How fast will a technician respond?

Requests are read by a licensed technician, not a call center, and most get a reply the same business day. Closing-driven WDI requests are prioritized ahead of routine scheduling.

What should I include in my message for the fastest answer?

The property address, what you're seeing (or the closing date if this is a real estate transaction), and your foundation type if you know it — slab, crawl space, or basement. That's usually enough to route the right technician the first time.

Is there a charge for the initial inspection?

No, standard residential inspections and quotes are free. You get a written price per scope item before any work happens.

Can I request service for a rental or a property I manage remotely?

Yes. Tell us the access arrangement — lockbox code, tenant contact, or property manager on site — and we coordinate the visit directly with whoever can grant access.

Do you serve my city?

Guardex covers Virginia Beach, Chesapeake, Norfolk, Portsmouth, and Suffolk on the Southside; Newport News, Hampton, and Poquoson on the Peninsula; plus Smithfield, Carrollton, and Isle of Wight County. If you're just outside that footprint, ask — we sometimes extend routes for existing referral relationships.

Guardex technician arriving at a Hampton Roads home for an inspection

Contact

Contact Guardex Pest Control

Every request is read by a technician, not a call center. Tell us the address, the closing date if there is one, and what you are seeing.

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Cities served

2026

Founded

Same week

Response

NPMA-33

Reports

Request service

Tell us the address and what you're seeing — a technician replies with next steps.

NamePhoneEmailProperty addressCity or countyZIP codeProperty typeWhat do you need?Best time to reach you

What are you seeing?

We use your details only to schedule and quote your service.

The detail

How to reach Guardex

Contacting a pest control company in Hampton Roads should not require sitting through a phone script before you get a real answer. Every message that comes through our form or our inbox is read by a licensed technician who can actually speak to moisture readings, termite species, and treatment method — not a dispatcher reading from a script.

Email: ops1@guardexva.com
Hours: Monday–Saturday, 7:00 a.m. – 7:00 p.m.
Service area: Virginia Beach, Chesapeake, Norfolk, Portsmouth, and Suffolk on the Southside; Newport News, Hampton, and Poquoson on the Peninsula; plus Smithfield, Carrollton, and Isle of Wight County.
Closing soon?: Say so in the message. NPMA-33 WDI reports are scheduled ahead of routine work.

If you're a real estate agent coordinating on behalf of a buyer or seller, see our real estate agent page for how we handle closing-timeline requests specifically, or review pricing and financing before you reach out if you want a head start on the conversation.

One coordinated schedule across the whole region.

Or send the form directly

Request a quote

Tell us what you are seeing. A Guardex technician replies with next steps and a firm price — no call center, no upsell script.

NamePhoneEmailProperty addressCity or countyZIP codeProperty typeWhat do you need?Best time to reach you

What are you seeing?

We use your details only to schedule and quote your service.

Talk to a technician

Inspections are scheduled by a licensed technician, not a call center. Email ops1@guardexva.com or send the form.

Request an inspection

Facts and field notes

Contact facts and what happens after you reach out

Who reads it: A licensed technician, not a call center or offshore queue.
Response time: Most messages get a same-business-day reply.
Closing requests: Prioritized ahead of routine scheduling.
Inspection cost: No charge for standard residential inspections.
Access coordination: We work directly with tenants, agents, or property managers.
Coverage: South Hampton Roads, the Peninsula, and Isle of Wight County.

The single most useful thing you can include in a first message is what you're actually seeing — a photo of mud tubes on a foundation, a description of where camel crickets are showing up, or a note that a home inspector flagged wood-decay fungus in a crawl space report. That detail lets us send a technician who already knows what to bring, instead of a general-purpose visit that has to be rescheduled once the actual problem is identified on-site.

For real estate transactions specifically, the closing date matters more than almost anything else in the message. A WDI report or repair estimate tied to a closing gets scheduled ahead of routine route stops, and telling us the settlement date up front is what makes that possible — a request that says only "need an inspection" with no timeline gets treated as routine by default.

Guardex service truck responding to a contact request

Hampton Roads neighborhood served by Guardex routes

Contact questions we get

Requests are read by a licensed technician, not a call center, and most get a reply the same business day. Closing-driven WDI requests are prioritized ahead of routine scheduling.

Coverage

Where a request reaches a technician fastest

Requests route to the nearest available technician across our coverage area — Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News, Hampton, Poquoson, Smithfield, Carrollton, and Isle of Wight County.

Contact

Email: ops1@guardexva.com
Hours: Monday–Saturday, 7:00 a.m. – 7:00 p.m.
Region: Hampton Roads, Virginia
Reports: NPMA-33 / WDI on request

Request an inspection

From the pest library

Salt Marsh Mosquito

Aedes sollicitans

Identification

Medium brown mosquito with banded legs and a pale stripe on the proboscis. Arrives in sudden large numbers rather than building gradually.

Why it is here

Tidal marsh across Poquoson, Hampton's Back River, the Lynnhaven, and the James River shoreline in Carrollton floods and drains repeatedly, producing enormous synchronized broods that disperse for miles.

Activity by month

Full salt marsh mosquito guide Browse the pest library

Cross-reference

Services and towns connected to the request you're about to send

Every Guardex program runs across the whole Hampton Roads, Virginia footprint. Pick the town, then the service — each combination has its own page with local pest pressure, construction notes, and treatment detail.

Build your page

Services

Towns and cities

Send the request now

Include your address, what you're seeing, and a closing date if there is one — a technician replies directly.

Request an inspection